Web Design FAQ

Why should I have a web site?

If you own a business and it is not online, you are putting your business at a competitive disadvantage. Your web site allows you to communicate with your potential customers 24 hours a day, 7 days a week. Your web site is an inexpensive vehicle you can use to improve customer service, generate leads, present a professional image, and sell your product or services.

1. Establish a presence

The more people know about you and your company the greater the chances you have for attracting new customers. Add your Web Address to your stationery; business cards, other advertisements and you'll have visitors knowing exactly where to go for answers to their questions and where to send their friends to for great service.

2. More advertising for less money

With a web site you can have pages of full-color advertisements that run 24 hours a day and 7 days a week! You get to present yourself and your services to your customers using many descriptive pages, images, etc. This tends to build peoples' trust, which in turn, makes them more likely to purchase your products and services.

3. Strengthen your current advertising

Include your web address in your current ad campaign and people will turn to your site for more information. Gathering more data is often a first response to a well-run ad campaign. With your site address listed in your ad, you will have people coming to you to get that information. A better return on your advertising dollar is a great reason for a web site.

4. Save time by providing online answers to frequently asked questions

Instead of answering the same questions over and over, with a web site you can put the answers to frequently asked questions online. Many potential customers will look online before calling.

5. Educate your customers

The first step of any sale is getting the prospect familiar with what you are selling. In this day and age more and more people are looking on the Internet to get the information they need to make educated buying decisions.

Include articles of interest telling your potential clients about your services. When they call you to discuss your services, you know that there is already some level of interest. The ones who do call are interested and not just calling to gather data.

Do I own my domain name?

Absolutely! We encourage everyone to register their own domain name and help you point the DNS to our servers. Do not use any company that does not give you ownership of your domain.

How much does hosting cost?

The cost of hosting will depend on your needs and the provider you choose. We recommend that you let us host your site so that we can give a better level of support. Our hosting plans start at only $5 per month.

How much will a web site cost me?

The cost of creating a web site depends on the size and complexity of the site you would like to have. There are many factors that will affect cost. How many pages you need, functionality desired, do you have images already, do you have your content written, and so on. Please give us a call and we would be happy to discuss your requirements.

Who will write the content for my site?

Nobody knows your business and the message you want to convey to your target market better than you do. You will, therefore, need to provide much of the content material. However, we are a team and we are there to help you. We will work together on the look and feel and layout as well as guiding you through the process of creating the content. You will never feel alone in the process.

Who is the site for?

Who is your audience? Are they young or old? Housewives or executives? The target audience impacts the look and feel and overall design as well as the writing style. Every choice you make needs to be made with consideration to the type of person using the site.

What are visitors trying to achieve when they visit the site?

Visitors always have a purpose in mind when visiting a site. In identifying the basic user goals, the site can be designed visually and functionally to help users achieve those goals.

What do YOU want visitors to achieve when the visit the site?

By identifying these goals, the site can work effectively for its owners as well as its visitors.

Who will maintain my site contents?

For those customers who would like to maintain their own site, we offer optional training in Joomla so that you can take control of your site and maintain your site contents by yourself. Of course, some prefer to have us do this... we can provide all the assistance you need.

How often can I update my site?

You can update the site as often as you want. That is the beauty of using a powerful CMS like Joomla.

Can I use my own photos?

Absolutely! That is an excellent way to show your company's personality.